aba88's Privacy Policy
Protecting your personal information is our highest priority. We store your data using SSL encryption and strict security measures.
This privacy policy has been reviewed and updated. Any changes will be published on this page.
This privacy policy applies to all services on the aba88 platform. By using our website, you are considered to have accepted all terms of this policy. If you do not agree with this policy, please refrain from using our services.
Introduction & Scope of Policy
aba88 is an online gaming platform operated for players in Bangladesh. We take the privacy of our users very seriously and exercise the utmost care in collecting, using, and storing their personal information.
This privacy policy clearly explains the following:
- What types of information we collect and why
- How the collected information is used and processed
- Under what circumstances information may be shared with third parties
- What technical and organisational measures we take to protect your information
- What rights you have over your information
This policy applies to aba88's main website, mobile version, and all services connected to the platform. Reading our terms and conditions (Terms & Conditions) together with this privacy policy will give you a clear picture of the overall framework of our services.
What Information We Collect
2.1 Registration & Account Information
When you open an account with aba88, we collect the following information:
- Full name and date of birth (for age verification — only persons aged 21 or above may register)
- Email address and mobile number
- Permanent and current address
- National ID or passport number (for identity verification)
- Your chosen username and password
2.2 Financial Transaction Information
During deposit and withdrawal processes, we collect the following information:
- Payment method details — account information for bKash, Nagad, Rocket, Upay, or bank transfer
- Transaction amount, date, and reference number
- Deposit and withdrawal history
Financial information is transmitted via SSL encryption and stored on secure servers.
2.3 Gaming Activity Information
To improve your gaming experience, we automatically record the following information:
- Game history and results
- Betting amounts and frequency
- Bonus usage history
- VIP level and points details
2.4 Technical & Device Information
When you use our platform, the following information is collected automatically:
- IP address and device type
- Operating system and browser version
- Login date and time (per Bangladesh Standard Time)
- Page visit history and session duration
- Information collected via cookies and similar tracking technologies
Purpose of Data Collection
aba88 collects and processes user information only for legitimate and clearly defined purposes. The main purposes for which we use information are described below:
3.1 Account Management & Identity Verification
Information is used to properly create and manage your account and to verify your identity. This prevents unauthorised access and keeps your account secure.
3.2 Financial Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. This also includes detecting and preventing fraudulent activity.
3.3 Service Quality Improvement
We analyse usage patterns to improve your gaming experience and provide personalised services. This allows us to make your preferred games and services more accessible.
3.4 Security & Fraud Prevention
Information is analysed to ensure platform security, detect unusual activity, and prevent multiple accounts or fraudulent behaviour.
3.5 Responsible Gaming Compliance
Gaming activity patterns are monitored to ensure player wellbeing. To learn more about responsible gaming, visit our Responsible Gaming page.
3.6 Customer Support
Our 24/7 live chat and email support team may use your account information to resolve your issues or questions and provide effective assistance.
3.7 Legal Compliance
Certain information must be retained and processed to comply with applicable laws, regulations, and directives from regulatory bodies.
Sharing Information with Third Parties
aba88 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the specific circumstances described below:
4.1 Service Provider Partners
We rely on trusted third parties to operate core services such as payment processing, technical infrastructure, and customer support. These partners are given only the information necessary to perform their responsibilities and are required to comply with our privacy standards.
4.2 Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft are entitled to the minimum information required to operate games, which is limited primarily to session and balance verification.
4.3 Legal Obligations
Specific information may be provided to relevant authorities as required by a court order or applicable law. Where possible, you will be notified in advance.
4.4 Business Restructuring
In the event of a business merger, acquisition, or other organisational change, user information may be transferred to the new entity. You will be informed in advance in such circumstances.
4.5 With Your Consent
For any purpose other than those listed above, we will always obtain your explicit consent before sharing information with a third party.
Data Security Measures
aba88 follows industry-standard technical and organisational measures to protect your information:
5.1 Technical Security
- SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
- Firewall & Antivirus: Advanced security layers are maintained at the server level.
- Secure Password Storage: Passwords are never stored in plain text — they are kept in hashed form.
- Two-Factor Authentication: This feature can be enabled for additional account security.
5.2 Access Control
Your personal information is accessible only to staff members who need it for their work. All access is logged and reviewed regularly.
5.3 Data Breach Notification
In the event of a data breach, we will notify affected users as soon as possible and take the necessary corrective action.
However, no data transmission over the internet is 100% secure. We strive to ensure the highest level of protection, but absolute security cannot be guaranteed.
Cookies & Tracking Technologies
The aba88 website uses cookies and similar technologies. Cookies are small text files stored on your device.
6.1 Types of Cookies We Use
- Essential Cookies: Necessary to keep login sessions active and ensure security.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Collect anonymous statistics about platform usage to help improve our services.
6.2 Cookie Control
You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Retention Period
We retain your information only for as long as necessary:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Records of legal obligations and financial transactions may be retained for a set period after closure.
- Transaction Information: Financial records are retained for the period required by regulatory requirements.
- Gaming History: Gaming data is retained for a set period and then deleted or anonymised.
Once the retention period expires or the purpose for which the information was collected is fulfilled, the information is securely deleted or anonymised.
User Rights
As a user of the aba88 platform, you have the following rights over your own information:
8.1 Right to Access
You have the right to know what information we have collected about you, how we have used it, and with whom we have shared it.
8.2 Right to Rectification
If your account contains incorrect or incomplete information, you may request that it be corrected. Many details can be updated directly in account settings, or you may contact our support team.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
8.4 Right to Object to Processing
You have the right to object to the processing of your information for certain purposes, particularly for marketing purposes.
8.5 How to Exercise Your Rights
To exercise any right, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
aba88 strictly does not provide services to minors. This platform is only for those aged 21 or above.
We never knowingly collect information from anyone under the age of 21. Age is verified at the time of registration and identity documents may be requested if there is any doubt.
If we find evidence that a minor has opened an account, that account will be closed immediately and the related information will be deleted.
If you have information about an account held in the name of a minor, please contact us.
Policy Changes & Contact
10.1 Policy Changes
aba88 reserves the right to change or update this privacy policy at any time. In the event of significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email
- A notice will be shown when you log in to the platform
- The date of the update will be mentioned at the top of this page
Continued use of the platform after changes will indicate that you have accepted the revised policy.
10.2 Contact Us
If you have any questions, comments, or any requests regarding your information about this privacy policy, please contact our 24/7 support team:
- Email: [email protected]
- Live Chat: Chat directly from any page on the platform
- Hours: Around the clock, as per Bangladesh Standard Time (BST)
- Language: Support is available in Bengali and English
We will try to respond to your request as soon as possible.
Want to learn more or get support?
Our skilled support team is ready to serve you 24/7. Feel free to contact us for any privacy-related questions.